Effective Date: November 28, 2025
Last Updated: November 28, 2025
We highly value your privacy and the protection of your personal data. This privacy policy explains how we collect, use, store, and protect your personal information, as well as your rights under the European Union (EU/EEA) regulations.
1. Information Collection and Use
To provide you with better access to our tools, we collect the following information (all necessary for service provision):
Using this information, we can:
Provide and improve our services;
Process password recovery requests;
Communicate with you regarding service-related matters.
Except as described in this privacy policy, we will not use or share your information with any third party.
2. Cookies
Cookies are small data files that typically contain an anonymous unique identifier. Cookies can be sent to your browser when you visit our website and stored on your device. Our website uses cookies to identify users.
You can choose to accept or decline cookies, but declining may affect certain service functionalities. All cookies comply with GDPR requirements.
3. Data Security
All data is transmitted via SSL encryption;
Uploaded files are automatically and permanently deleted before password recovery begins;
We employ cybersecurity experts for regular security assessments, but internet transmission cannot be guaranteed 100% secure.
While we strive to protect your data, absolute security cannot be guaranteed.
4. Third-Party Services
Payment Processing: We use Stripe for payment processing. Stripe complies with GDPR and securely handles your payment information. We do not directly store complete payment card information.
External Website Links: Such as Alipay, WeChat Pay, and Stripe. Please refer to their privacy policies when using these services; we are not responsible for their operations.
Third-Party Analytics and Hosting: We may use third-party tools for analytics or data hosting. These providers use data only within the scope of their contracts.
5. Data Deletion and Retention
Uploaded files are automatically deleted before processing;
Users can delete order data via “Order List” → “Settings” (top right) → “Clear Orders” or by contacting customer service;
Data is retained only as long as necessary to fulfill the processing purpose or comply with legal obligations; retention of payment information is subject to Stripe’s privacy policy.
6. GDPR Rights
As an EU user, you have the following rights:
Right of Access: Request to view personal data;
Right to Rectification: Correct inaccurate or incomplete data;
Right to Erasure (Right to be Forgotten): Delete personal data;
Right to Restrict Processing: Limit certain data processing;
Right to Data Portability: Obtain a copy of personal data in a structured, commonly used format;
Right to Object: Object to certain data processing (e.g., marketing);
Right to Withdraw Consent: Withdraw consent previously given, without affecting the legality of processing before withdrawal.
To exercise your rights, contact: help@pwdwiz.com
7. Privacy Policy Updates
We may update this privacy policy periodically. Please review this page regularly. Updates take effect upon publication.
8. Contact Information
Email: help@pwdwiz.com